FAQ – Personalized Trophies, Medals and Cups | TopTrophy Switzerland
Who is TopTrophy?
TopTrophy is a Swiss company specializing in personalized trophies, cups, medals, ribbons and awards. We offer reward solutions for sports competitions, clubs, associations, businesses, schools and various types of events.
What types of products do you offer?
We offer several main categories of customizable awards:
- Cups – different sizes and models for competitions, tournaments and award ceremonies. View cups
- Medals and ribbons – for sports competitions, events, clubs and associations. View medals and ribbons
- Trophies / Awards – including glass trophies and various customizable awards. View trophies and awards
Are the trophies, cups and medals customizable?
Yes. The majority of our trophies, cups, and medals can be customized depending on the chosen model. We offer laser engraving, sublimation upon request, and color printing upon request.
Customization allows you to add text, a name, a ranking, an event name, or a logo when the product and technique used allow it.
Customization allows you to add text, a name, a ranking, an event name, or a logo when the product and technique used allow it.
Is it possible to engrave a logo with text on a cup plaque?
Yes. For cups without an emblem, it is entirely possible to engrave a logo accompanied by text on the plaque.
By default, the text is positioned on the left and the logo on the right.
The price of an engraved plaque is CHF 2.90, even when the engraving includes both a logo and text.
By default, the text is positioned on the left and the logo on the right.
The price of an engraved plaque is CHF 2.90, even when the engraving includes both a logo and text.
What are sublimation emblems?
Sublimation emblems are personalized supports that allow a logo, text, or visual to be integrated onto a medal or compatible product.
For color printing, the emblem is produced on a white background to ensure good rendering of the different colors of the visual.
For black-only printing, the printing can be done on a background matching the color of the medal, to maintain a harmonious appearance.
Sublimation services are performed by quote depending on the model and desired quantity.
For color printing, the emblem is produced on a white background to ensure good rendering of the different colors of the visual.
For black-only printing, the printing can be done on a background matching the color of the medal, to maintain a harmonious appearance.
Sublimation services are performed by quote depending on the model and desired quantity.
How much does a cup, medal or trophy cost?
Our prices vary depending on the chosen model, size, quantity, and desired customization.
Cups: initial prices start at CHF 5.90 including VAT. The largest or high-end models can exceed CHF 200.–.
Customizable medals: prices generally range from CHF 1.10 to CHF 7.20 per piece depending on the model and quantity. Volume discounts are offered from 100 pieces and then from 300 pieces.
Medal ribbons: the standard price is CHF 0.90 per piece. The price drops to CHF 0.80 per piece from 100 pieces and to CHF 0.70 per piece from 300 pieces.
Customizable trophies and awards: models start at around CHF 15.50 and can go up to approximately CHF 49.– depending on the model.
Laser engraving service with logo and text is offered at CHF 24.50.
Cups: initial prices start at CHF 5.90 including VAT. The largest or high-end models can exceed CHF 200.–.
Customizable medals: prices generally range from CHF 1.10 to CHF 7.20 per piece depending on the model and quantity. Volume discounts are offered from 100 pieces and then from 300 pieces.
Medal ribbons: the standard price is CHF 0.90 per piece. The price drops to CHF 0.80 per piece from 100 pieces and to CHF 0.70 per piece from 300 pieces.
Customizable trophies and awards: models start at around CHF 15.50 and can go up to approximately CHF 49.– depending on the model.
Laser engraving service with logo and text is offered at CHF 24.50.
Do prices decrease when I order many medals?
Yes. Several medal models benefit from decreasing prices as quantities increase. Price tiers are offered starting from 100 pieces and then from 300 pieces.
Ribbons also benefit from progressive pricing: CHF 0.90 per piece at the standard rate, CHF 0.80 from 100 pieces, and CHF 0.70 from 300 pieces.
For a large order or a specific project, you can also contact us to obtain a customized offer.
Ribbons also benefit from progressive pricing: CHF 0.90 per piece at the standard rate, CHF 0.80 from 100 pieces, and CHF 0.70 from 300 pieces.
For a large order or a specific project, you can also contact us to obtain a customized offer.
What award should I choose for a tournament or sports competition?
The choice depends mainly on the type of event, the number of participants, and the planned budget.
Medals are particularly suitable when many participants need to be rewarded. Cups are often used for first places, winners, or certain categories. Trophies and awards, on the other hand, offer a more distinctive reward for a winner, a team, a partner, or a special award ceremony.
It is also possible to combine several types of awards for the same event.
Medals are particularly suitable when many participants need to be rewarded. Cups are often used for first places, winners, or certain categories. Trophies and awards, on the other hand, offer a more distinctive reward for a winner, a team, a partner, or a special award ceremony.
It is also possible to combine several types of awards for the same event.
Do you offer solutions for clubs and associations?
Yes. TopTrophy works with clubs, associations, and event organizers who need cups, medals, ribbons, or trophies for their competitions and award ceremonies.
For large quantities or specific needs, you can send us your request so that we can offer you a solution adapted to the type of event and the available budget.
For large quantities or specific needs, you can send us your request so that we can offer you a solution adapted to the type of event and the available budget.
Do you offer trophies for businesses?
Yes. Trophies and awards can be used for internal award ceremonies, anniversaries, professional distinctions, corporate events, or thank yous.
Depending on the model, it is possible to integrate the company logo as well as personalized text thanks to our various customization solutions.
Depending on the model, it is possible to integrate the company logo as well as personalized text thanks to our various customization solutions.
Can I order a large quantity of trophies or medals?
Yes. We fulfill orders for a few awards as well as orders comprising a large number of medals, cups, or trophies.
For large orders, it is recommended to inform us of the desired model, approximate quantity, and necessary customizations so that we can offer you the most suitable option.
For large orders, it is recommended to inform us of the desired model, approximate quantity, and necessary customizations so that we can offer you the most suitable option.
How do I place an order on TopTrophy?
Products available on our shop can be ordered directly online. Simply select the desired product, the proposed options, and the necessary customization information.
For a special request, specific customization, or a large quantity, you can also contact us to obtain a quote.
For a special request, specific customization, or a large quantity, you can also contact us to obtain a quote.
Can I modify or cancel an order?
If you wish to modify or cancel an order, please contact us as soon as possible.
Once the manufacturing or customization of the product has already begun, modification or cancellation may no longer be possible, especially for items made specifically according to the information provided during the order.
Once the manufacturing or customization of the product has already begun, modification or cancellation may no longer be possible, especially for items made specifically according to the information provided during the order.
What are the delivery times?
We offer three delivery time levels to adapt to the urgency of your order:
Express: 24 to 48 hours
Fast: 3 to 4 working days
Standard: 6 to 10 working days
Delivery times may vary depending on the product and the level of customization requested.
Express: 24 to 48 hours
Fast: 3 to 4 working days
Standard: 6 to 10 working days
Delivery times may vary depending on the product and the level of customization requested.
How are orders shipped?
Orders are shipped by Swiss Post.
Shipping costs are borne by the customer and are calculated when placing the order.
Shipping costs are borne by the customer and are calculated when placing the order.
Do you deliver trophies and medals throughout Switzerland?
Yes. We deliver our trophies, cups, medals, and other awards throughout Switzerland via Swiss Post.
Can I have a different delivery address from the billing address?
Yes. You can specify a delivery address different from your billing address during your order.
This option is particularly useful for businesses, clubs, or organizers who wish to have an order delivered directly to another site.
This option is particularly useful for businesses, clubs, or organizers who wish to have an order delivered directly to another site.
What payment methods do you accept?
For orders placed on our shop, we accept the following payment methods:
- Visa
- Mastercard
- TWINT
- Bank transfer (advance payment) – order processing begins after payment is received.
Are the displayed prices in Swiss francs and include VAT?
Yes. The prices in our shop for customers are indicated in Swiss Francs (CHF) and include the applicable VAT.
Can I return or exchange a trophy, cup or medal?
Products are not eligible for return or exchange.
An exception may be made in the event of damage due to transport or a clear manufacturing error.
In such cases, please contact us promptly and provide photos of the product concerned so that we can review the situation.
An exception may be made in the event of damage due to transport or a clear manufacturing error.
In such cases, please contact us promptly and provide photos of the product concerned so that we can review the situation.
What should I do if my package arrives damaged?
If a product was damaged during transport, please contact us as soon as possible and send us photos of the product as well as its packaging.
These elements will allow us to quickly analyze the situation and propose a suitable solution.
These elements will allow us to quickly analyze the situation and propose a suitable solution.
Do you offer conditions for professionals and resellers?
Yes. TopTrophy offers specific conditions for professionals and resellers.
If you wish to distribute our trophies, cups or medals, you can consult our section dedicated to resellers or contact us directly to obtain more information.
If you wish to distribute our trophies, cups or medals, you can consult our section dedicated to resellers or contact us directly to obtain more information.
How can I get a quote for custom trophies or medals?
You can send us a quote request by indicating the type of product desired, the approximate quantities and the customization needs.
The more precise the information provided, the faster we can offer you a solution adapted to your project.
The more precise the information provided, the faster we can offer you a solution adapted to your project.
How to contact TopTrophy?
You can contact us directly via the contact page of our website for any question, quote request, specific order or information concerning the customization of our products.
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