FAQ – Personalized Trophies, Medals and Cups | TopTrophy Switzerland
Who is TopTrophy?
TopTrophy is a Swiss company specializing in the manufacture and sale of custom trophies, cups, medals, and awards for sporting events, businesses, clubs, and associations.
What types of products do you offer?
We offer a wide range of customizable award products:
- Cups – (view cups)
- Medals and Ribbons – (view medals and ribbons)
- Trophies / Awards – (view trophies and awards)
Are the products customizable?
Yes, the majority of our products are customizable by laser engraving, sublimation, or color printing depending on the model. Some options are available upon request for a quote.
Is it possible to engrave a logo with text on the plaque?
Yes, for cups without an emblem, it is entirely possible to engrave a logo and text.
By default, the text is positioned on the left and the logo on the right.
The price of the engraved plaque is CHF 2.90, even with a logo and text.
By default, the text is positioned on the left and the logo on the right.
The price of the engraved plaque is CHF 2.90, even with a logo and text.
What are sublimation emblems?
Sublimation emblems allow for high-quality visual printing.
Color prints are made on a white background.
Black prints are made on a background that matches the color of the medal.
Color prints are made on a white background.
Black prints are made on a background that matches the color of the medal.
How much does a cup, medal, or trophy cost?
Cups start at CHF 5.90 including VAT and can exceed CHF 200.–.
Customizable medals range from CHF 1.10 to CHF 7.20 with progressive discounts for 100 and 300 pieces.
Ribbons cost CHF 0.90 per piece, with discounts for 100 pieces (CHF 0.80) and 300 pieces (CHF 0.70).
Customizable trophies and awards start at CHF 15.50 and go up to CHF 49.–.
Laser engraving for logo and text is offered at CHF 24.50.
Customizable medals range from CHF 1.10 to CHF 7.20 with progressive discounts for 100 and 300 pieces.
Ribbons cost CHF 0.90 per piece, with discounts for 100 pieces (CHF 0.80) and 300 pieces (CHF 0.70).
Customizable trophies and awards start at CHF 15.50 and go up to CHF 49.–.
Laser engraving for logo and text is offered at CHF 24.50.
How to place an order?
Orders can be placed directly via the online store or by requesting a quote for specific projects.
Is a visual proof provided before manufacturing?
A visual preview can be sent upon request before production.
Is there a minimum order quantity?
No, there is no minimum quantity. It is possible to order a single piece.
What files should be provided for personalization?
Accepted formats are PDF, AI, SVG, PNG, or JPG.
What are the manufacturing lead times?
Manufacturing lead times vary depending on quantity and customization, generally between 2 and 5 business days.
What are the delivery times and methods?
Deliveries are made by Swiss Post.
Express: 24 to 48 hours
Fast: 3 to 4 business days
Standard: 6 to 10 business days
Shipping costs are borne by the customer.
Express: 24 to 48 hours
Fast: 3 to 4 business days
Standard: 6 to 10 business days
Shipping costs are borne by the customer.
What payment methods do you accept?
Accepted payment methods are TWINT and invoice payment with advance payment.
It is possible to specify a delivery address different from the billing address.
It is possible to specify a delivery address different from the billing address.
Are products returned or exchanged?
Products are neither returned nor exchanged, except in cases of damage due to transport or clear manufacturing error.
Do you offer conditions for clubs, associations, or resellers?
Yes, special conditions are offered to clubs, associations, and resellers upon request.
How to get a personalized quote?
You can request a quote via the contact form or by email, specifying your needs.