Our frequently asked questions section:
Who is TopTrophy?
TopTrophy is a Swiss company specializing in the manufacture and sale of personalized trophies, cups, medals and awards for sporting events, companies, clubs and associations.
What types of products do you offer?
We offer a wide range of customizable reward products:
- Cups – ( see the cups )
- Medals and ribbons – ( see medals and ribbons )
- Trophies / Awards – ( see trophies and awards )
Are the products customizable?
Yes, most of our products can be customized by laser engraving, sublimation, or color printing, depending on the model. Some options are available upon request.
Is it possible to engrave a logo with text on the plaque?
Yes, for cups without an emblem, it is perfectly possible to engrave a logo and text.
By default, the text is positioned on the left and the logo on the right.
The price of the engraved plaque is CHF 2.90, even with logo and text.
By default, the text is positioned on the left and the logo on the right.
The price of the engraved plaque is CHF 2.90, even with logo and text.
What are emblems in sublimation?
Sublimation emblems allow for the printing of high-quality visuals.
The color prints are made on a white background.
The black prints are made on a background that matches the color of the medal.
The color prints are made on a white background.
The black prints are made on a background that matches the color of the medal.
How much does a cup, medal or trophy cost?
The cuts start at CHF 5.90 including tax and can exceed CHF 200.–.
Customizable medals range from CHF 1.10 to CHF 7.20 with discounted prices for orders of 100 and 300 pieces or more.
The ribbons cost CHF 0.90 per piece, with discounts from 100 pieces (CHF 0.80) and from 300 pieces (CHF 0.70).
Customizable trophies and awards start at CHF 15.50 and go up to CHF 49.–.
Laser engraving of logo and text is offered at CHF 24.50.
Customizable medals range from CHF 1.10 to CHF 7.20 with discounted prices for orders of 100 and 300 pieces or more.
The ribbons cost CHF 0.90 per piece, with discounts from 100 pieces (CHF 0.80) and from 300 pieces (CHF 0.70).
Customizable trophies and awards start at CHF 15.50 and go up to CHF 49.–.
Laser engraving of logo and text is offered at CHF 24.50.
How to place an order?
Orders can be placed directly through the online store or by requesting a quote for specific projects.
Is visual approval provided before manufacturing?
A preview of the design can be sent upon request before production begins.
Is there a minimum order quantity?
No, there is no minimum quantity. It is possible to order just one piece.
What files do I need to provide for customization?
Accepted formats are PDF, AI, SVG, PNG or JPG.
What are the manufacturing lead times?
Manufacturing lead times vary depending on quantity and customization, generally between 2 and 5 working days.
What are the delivery times and methods?
Deliveries are made by Swiss Post.
Express: 24 to 48 hours
Fast: 3 to 4 business days
Standard: 6 to 10 business days
Shipping costs are the responsibility of the customer.
Express: 24 to 48 hours
Fast: 3 to 4 business days
Standard: 6 to 10 business days
Shipping costs are the responsibility of the customer.
What payment methods do you accept?
Accepted payment methods are TWINT and invoice payment with prepayment.
It is possible to specify a delivery address that is different from the billing address.
It is possible to specify a delivery address that is different from the billing address.
Are products returnable or exchangeable?
Products are neither returnable nor exchangeable, except in cases of damage due to transport or obvious manufacturing error.
Do you offer any conditions for clubs, associations or resellers?
Yes, special conditions are offered to clubs, associations and resellers upon request.
How do I get a personalized quote?
You can request a quote via the contact form or by email, specifying your needs.